Fill out the return request form below.
Our Support Team will review your request and send you the easy link for you to print a personalized RMA.
Repackage your unit with all the components, print and adhere the label to the package and drop the package a local postal location.
Refund will be issued within 3-5 business days after you mail the package back.
Fill out my online form.
Eligibility Conditions
Returns will only be accepted if the return request was sent within 30 days of the customer receiving the item at their delivery location. We cannot refund third party purchases (such as from Amazon.com or B&H Photo).
Defective or Damaged Items
Defective items may be exchanged in accordance to the warranty policy in the Terms and Conditions.
Refunds & Credits
Your account will credit your account within 3-5 business days. Refunds will be given in the form of payment used to purchase the item. Refund will be for the full purchase amount. Customs and other charges are not refundable as they are charged by local customs authorities.